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Accessibility and Special Accommodation

CPA Ontario provides reasonable accommodations to individuals who have documented disabilities (physical, mental or learning impairments) within the definition provided by the Human Rights Code, and those with documented religious restrictions or requirements. Learn more about accessibility at CPA Ontario.

Accommodation requests are assessed on a case-by-case basis to ensure equal opportunity for individuals to fully demonstrate their qualifications without altering the nature or level of the qualification being assessed. We consider each case after carefully reviewing the submitted documentation; however, submitting a request does not guarantee receiving accommodation.

Exam Accommodations

Accommodations are provided to ensure that all individuals are treated fairly on all evaluations.

Accommodations may include, but are not limited to:

  • Providing a quiet room with minimal distractions
  • Permitting timed rest breaks during the exam
  • Providing enlarged font on the exam question and answer papers
  • Allowing a medical device in the examination room, such as an inhaler or diabetic equipment (if not attached to the individual’s body)
  • Increasing time permitted for the examination.


To request an accommodation, submit all of the required forms and information at least 10 weeks before the examination. This allows for sufficient time to review the application and, if necessary, request additional information and receive it from the individual. Applications submitted closer to the examination date run the risk of being denied. We may accept applications up to two weeks before the examination date in exceptional circumstances, such as in the event of an accident or for compassionate reasons.

Accommodation Application Submission Instructions

  • Follow the submission instructions outlined on each request form.
  • You will receive an email upon receipt of your application.
  • If your accommodation request is approved:
  1. Enrol for each exam you plan to write in the first week of the enrolment period.

  2. Immediately after enrolling, contact CPAaccommodations@cpaontario.ca to confirm your accommodations. This must also be done in the first week of the enrolment period.

Accommodation Appeals

Appeals are permitted if new information or evidence relevant to your case is provided. After receiving your initial decision, you have seven days to launch an appeal. CPA Ontario reserves the right to subject applicants to testing by its own expert(s) in order to assess your case.