Tax Preparation Assistance (TPA) Program
For over 50 years, Ontario’s CPAs have supported vulnerable communities throughout the province through the Tax Preparation Assistance (TPA) program.
Find out more on this page on how to volunteer for the TPA Program.
Are you looking to receive support through a tax preparation clinic in your area?
Visit Canada Revenue Agency (CRA)'s Community Volunteer Income Tax Program (CVITP) website to see a complete list of clinics operating in Ontario. You can also call CRA for additional support at 1 800.959.8281.
2022-2023 Guides are now available.
How the program works
Register with CRA
Register as a volunteer with the CRA here. During registration, please include the name of your local CPA Ontario Association (Example: Windsor CPA Ontario Association). After registering as a volunteer, you will also be required to apply for a volunteer EFILE. Business EFILE numbers cannot be used for this program.
CPA Ontario has unified its program with the CRA's Community Volunteer Income Tax Program (CVITP). When you register to volunteer, you're encouraged to indicate that you'd like to be connected with your local CPA Ontario Association. In doing so, you'll be connected to a coordinator for placement in a virtual/in-person clinic run by CPA Ontario as part of the CVITP. If those clinics do not suit your schedule, you can also volunteer with the CVITP and your coordinator will connect you to a placement that fits your availability.
Volunteer support will be available from our partners at CRA. Their hours of operation are listed below for your reference. Please note that wait times may be longer than normal during this unprecedented time.
CVITP Dedicated Help line for volunteers: 1 866.398.3488
New year-round hours updated (November 2021)
Monday to Friday: 8 a.m.-11 p.m. EST
Saturday: 8 a.m.-8 p.m. EST
This number is for CVITP volunteers only. Do not share this number with individuals outside of the CVITP.