Tax Preparation Assistance (TPA) Program
For over 50 years, Ontario’s CPAs have supported vulnerable communities throughout the province through the Tax Preparation Assistance (TPA) program.
Find out more on this page on how to volunteer for the TPA Program.
Are you looking to receive support through a tax preparation clinic in your area?
Visit Canada Revenue Agency (CRA)'s Community Volunteer Income Tax Program (CVITP) website to see a complete list of clinics operating in Ontario. You can also call CRA for additional support at 1 800.959.8281.
Training materials
2022-2023 Guides are now available.
How the program works
Register with CRA
Register as a volunteer with the CRA here. During registration, please include the name of your local CPA Ontario Association (Example: Windsor CPA Ontario Association). After registering as a volunteer, you will also be required to apply for a volunteer EFILE. Business EFILE numbers cannot be used for this program.
CRA approval
CPA email
Placement
CPA Ontario has unified its program with the CRA's Community Volunteer Income Tax Program (CVITP). When you register to volunteer, you're encouraged to indicate that you'd like to be connected with your local CPA Ontario Association. In doing so, you'll be connected to a coordinator for placement in a virtual/in-person clinic run by CPA Ontario as part of the CVITP. If those clinics do not suit your schedule, you can also volunteer with the CVITP and your coordinator will connect you to a placement that fits your availability.
Volunteer support
Volunteer support will be available from our partners by contacting [email protected].
If you have not received your EFILE number confirmation after 30 days, please email EFile HelpDesk Support.
Individual income tax enquiries line: 1 800.959.8281