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CPA Ontario Serving the Public Members Firms / ATOs Students Become a Member


Our Commitment

The Chartered Professional Accountants of Ontario (registered name of The Institute of Chartered Accountants of Ontario) ("CPA Ontario") is committed to protecting the privacy of personal information collected from its employees, Members, Students, customers and others, and to ensuring such information is used only for appropriate purposes. Personal information is recorded information about an identifiable individual, but does not include the individual’s name, business title, business address, business telephone number, membership status, right to use the CPA or CA designation or the whether a current public accounting licence is held.

Consent, Collection and Use

Consent is obtained at the time personal information is collected. The specific use for which it is intended is identified at that time. Those uses include, but are not limited to, the following:

  • to fulfill the regulatory mandate
  • to provide services to members
  • to employ staff
  • for the purchase of products or services
  • to advise of CPA Ontario products or services
  • to respond to enquiries and to communicate with members

From time to time we may share your personal information with third party vendors, suppliers, and providers responsible for administering marketing and promotional activities on our behalf. Such third parties are required to have privacy policies or to abide by CPA Ontario's policies as relevant to the personal information shared with them. Individuals who wish to withdraw consent for CPA Ontario to disclose information provided may do so by choosing to opt out of professional development mailings and announcements and/or member benefit mailings by accessing his or her member profile through CPA Ontario’s website or by providing notice in writing to the member records department. Also, personal information may be used as otherwise permitted or required by law.

Limitations on Use

Any individual from whom information is collected may request that such information is used for no purpose other than that for which it is collected. Such a limitation does not bar CPA Ontario from using such information as permitted or required by law.

Access and Accountability

CPA Ontario has undertaken a comprehensive review of practices to ensure proper safeguards for personal information in its custody and control and has implemented physical, organizational, contractual, and technological security measures to protect such information from loss, theft, unauthorized access, disclosure, copying, use or modification, both in hard-copy and on-line. Only staff whose duties require access to personal information are granted such access, and only to the extent necessary.

Staff and volunteers are accountable for ensuring this policy is followed at all times.

Individual Access and Accuracy

Individuals from whom information is collected may access that information at any time, and may challenge the accuracy and completeness of the information and have it amended as appropriate.

CPA Ontario endeavours to ensure the information collected is accurate, through updates requested annually upon membership renewal. Members may also update information at any time by accessing their profile online.


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Questions or Concerns

Privacy practices for CPA Ontario’s various activities are reviewed regularly and updated as necessary.

Any questions or concerns regarding this policy or its implementation should be directed to the Privacy Officer, CPA Ontario, 69 Bloor St. E, Toronto, ON  M4W 1B3.